Visiting a ship and exploring the cruise line’s facilities allows us to offer expert advice and maintain our award-winning customer service when you’re booking a cruise. Our close relationships with the cruise lines combined with our first-hand knowledge of the ships ensures you have everything you need at your fingertips for your next sailing.

One of these trips was on-board Cunard’s Queen Mary 2, see how staff at found life on-board this ocean liner.

Initial impressions

We experienced the iconic Cunard transatlantic sailing with seven nights aboard the Queen Mary 2, from New York to Southampton. Embarkation was really straightforward, with no waiting around at the airport and transferring to the ship with ease.

Atrium - Queen Mary 2 - Cunard

It took us around ten minutes to get on-board, where we received welcome bottle of prosecco in our cabin! The décor on-board was very traditional but with a modern twist. The colour scheme featured plenty of cream and red tones, alongside dark wooden themes to tie it all together. Overall, it was elegant while still feeling contemporary as it was only refurbished in 2016.


We stayed in a Balcony stateroom which had twin beds and felt very spacious and bright, with a modern feel. The bathroom was spacious and the balcony was one of the largest we had seen on a cruise!

Balcony Stateroom - Queen Mary 2 - Cunard

It was a sheltered balcony, which was ideal for our transatlantic itinerary. There are tea and coffee making facilities in the room, and the beds were extremely comfy! We even had a pillow menu with nine different options to choose from.

Life on-board

Entertainment on-board included daytime activities such as guest speakers and dancing lessons, there is also a planetarium on-board which you could visit – the only one at sea.

Planetarium - Queen Mary 2 - Cunard

In the evenings, there was a 1920s theme fancy dress and ballroom dancing with a live brass band. We felt that the entertainment really suited the clientele on-board and remained traditional throughout.

Ballroom - Queen Mary 2 - Cunard

During our sailing, we dined in a number of the restaurants. The Britannia restaurant is the main dining room for standard guests which had a fantastic choice of dishes.

Britannia Restaurant - Queen Mary 2 - Cunard

We also visited the Veranda steak house which was amazing, with staff explaining which wine complements the food best. The atmosphere in the venue was really relaxed, with a classy and elegant ambience.

Veranda Restaurant - Queen Mary 2 - Cunard

Our verdict

Elsewhere on the ship, the bar staff remembered your favourite drinks and topped glasses up each time it was empty without you even asking. Overall, we loved our time on-board but felt it catered to a more traditional cruising era.

Pool Deck - Queen Mary 2 - Cunard

The atmosphere was relaxed, with lots of live music in bars and ballrooms to make for a soothing setting. Areas on-board were spacious and it never felt overcrowded. This was one of our favourite things aboard the ship as it was calm and quiet, which appeals to the Cunard demographic. Service on-board was second to none – they loved making you feel at home and were always polite. It’s this welcoming feeling that many passengers told us was what brings them back to Cunard again and again. We could definitely see why!

Have you been on-board a Cunard cruise ship? Which is your favourite? Let us know in the comments below.

Emma Smith
Emma has more than seven years' experience as a writer and has been in the travel industry for nearly five years. She loves learning about new places and cruise ships coming to market, as well as discovering fun and exciting activities to do while you sail. She has cruised with Princess Cruises, Cunard, Celebrity Cruises, Virgin Voyages, Avalon Waterways and Royal Caribbean and is looking to get something in her diary for 2024! Her favourite things to see on a ship include excellent entertainment, a delicious cocktail menu and extraordinary dining venues.

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