Emma Smith
Emma has more than seven years' experience as a writer and has been in the travel industry for nearly five years. She loves learning about new places and cruise ships coming to market, as well as discovering fun and exciting activities to do while you sail. She has cruised with Princess Cruises, Cunard, Celebrity Cruises, Virgin Voyages, Avalon Waterways and Royal Caribbean and is looking to get something in her diary for 2024! Her favourite things to see on a ship include excellent entertainment, a delicious cocktail menu and extraordinary dining venues.

7 Responses to “Book Safe. Travel Safe.”

  1. john pimblott

    Hi we have a cruise booked on the 30th of august 2020 reference number WOR-80032 we both have underlying health conditions and are due to pay the balance of our holiday by the 24th of may our problem is we have a 12 month travel insurance which runs out on the 31st of may what will happen if we can’t get insurance after paying the balance of the holiday or should we just not pay the balance or can you offer any advice. the cruise line reference is 43812865.
    Thank you.

  2. Hui

    This is my third attempts to contact regard to my cruise holiday Alaska inside passage with Princess cruise, due to depart to Vancouver on 11th May 2020. As we informed that no cruise ship can be board at Canada so we are looking for option to postpone our trip to next year. But have no reply from your company despite I’ve have made contacts. Please advise.
    We also have another cruise P&O trip with you due to disembark in November 2020 which we would like to postpone and change to Norwegian Fjords withSame company Iona .
    Please make contact with me to sort out both trips . Mob no 07777655612. Home 01934 623019

    • Emma Smith

      Hello, your details have been passed to our Duty Office team who will be in touch with your options. Many thanks, Emma.

  3. David Carr

    Reference number WK50318 I’m a disabled person disease ends lungs problems breathing I’ll try to speak to all your customer service and I thought Boxmoor to go for the 9th of October 2021 and because it’s going to TenerifeI have big concerns about my welfare also cannot get insurance due to this problem with having so please can I have a refund or can you hold my money so I can book at a later date thank you Mr Carr

    • Emma Smith

      Hi David, I’ve passed your details on to our Cruise Concierge team who will be in touch with further details relating to your booking. Many thanks, Emma.


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