We are the cruise experts

Cruise118.com was founded in 2009 with the vision of combining expert cruise knowledge, the very best and exclusive cruise deals and customer service that is second to none. More than 15 years later, we are now one of the UK’s leading cruise travel agents and part of the world’s largest cruise retailer, and this vision is still at our core. We work with all major cruise lines and are proud to say we have helped over 65,000 customers enjoy cruise holidays all over the world.

Our team of cruise experts are here to help you plan your next holiday, starting by finding you the very best deal on a cruise that is right for you. Whether you are a first-time cruiser or a seasoned sailor, our team are here to help. Want to combine a cruise holiday with a city break or land tour? No problem, we have destinations experts to guide you every step of the way!

Just give our award-winning sales concierge a call on 0808 1234 118 and start planning your dream cruise today!

The Cruise118.com Difference
Our Team's Biggest Challenge of 2024 - National 3 Peaks in 24 hours to raise money for Derian House Children's Hospice

We believe in giving back to our local community and causes our colleagues are committed to, our local partner charity Derian House Children’s Hospice. 

Derian House Children's Hospice provide respite and end-of-life care to more than 400 babies, children and young people across the North West. They look after children and young people right up until their 26th birthday offering palliative care, respite stays, day care, holidays and end of life support. They continue to offer transition support for those young people up until their 28th birthday ensuring they have a well-established network of support in their community. 

On 22nd June 2024 a group of our colleagues will set out to complete the National Three Peaks in 24 hours in an effort to raise £4,000 for our partner charity Derian House Children's Hospice who provide outstanding respite and palliative care for children, young people and their families and is a cause that is very close to our hearts at World Travel Holdings UK.

The team will take on the mighty Ben Nevis, Snowdon and Scafell Pike, working together to complete the highest peaks of three countries in the UK, starting early morning on 22nd June with a view to complete all three peaks by the same time the following day. Find out more and donate today via the button below.

 

Donate to Derian House

Our Concierge

Our team of concierge are cruise experts who are passionate about cruise travel and finding the right cruise for you. Here are just a handful of our experienced team that are waiting to take your call!

 
★ ★ ★ ★ ★ Andrea. Feb 2022
I have just booked a cruise with Sam, brilliant service ,courteous, spent a long time looking at options for me , very patient but finally we got there !! Thank you so so much Sam
★ ★ ★ ★ ★ Jonathan. Jan 2022
Sam was excellent - our go to cruise agent - very helpful, knowledgeable and took the time to get it right for us
★ ★ ★ ★ ★ Janet. May 2022
Sam was excellent. Nothing too much trouble for him. Very friendly, polite and extremely helpful. Gave a great deal of information and recommended places to visit. He is an asset to the company.
Amelia Briney
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Amelia Briney
Singapore
P&O, Cunard, Virgin Voyages
There is nothing better than talking about holidays all day, helping our customers plan the cruise holiday they have been waiting for. Whilst working here I have been able to visit new ships and travel to new destinations and all this means I can pass on my advice and experiences to our customers. From what to pack, to the latest health and safety protocols.
★ ★ ★ ★ ★ Harold. Jan 2021
Amelia was brilliant at sorting out our cruise. We changed our itinerary several times and they responded each time in friendly and professional manner. We will certainly use Cruise118 for our next trip.
★ ★ ★ ★ ★ Jaqueline. May 2021
I've booked my last 3 cruises with Cruise 118. I keep coming back because Amelia is exceptional, nothing is too much trouble.
★ ★ ★ ★ ★ Lisa. Mar 2021
Excellent service provided by Amelia to tailor the cruise and land tour to our requirements. She was knowledgeable, helpful, friendly, professional and very patient.
Brittany Bennett
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Brittany Bennett
Santorini & Bermuda
Norwegian Cruise Lines, Royal Caribbean Cruises and I am traveling on P&O Cruises for my first time this year.
I love working for Cruise118.com because we’re a family, and everyone is passionate about travel and cruise and providing a great service to our customers. I love having the opportunity to search out the best deal for our customers and adding the extra touches that make sure their holiday goes to plan!
★ ★ ★ ★ ★ Shaun. Nov 2021
Brittany, who dealt with our booking was brilliant, first class. She explained how the process worked and was very efficient.
★ ★ ★ ★ ★ Brian. Jan 2022
Extremely pleased with this company. Everybody I have spoken with lately have been polite and courteous. Nothing is too much trouble. People here are switched on and knowledgeable. This company are competitive and competent.
★ ★ ★ ★ ★ Paul. Jun 2021
So good to to talk to Brittany ,so helpful and at ease

Cruise118.com Timeline

2008 - Cruise118 was launched

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2009 - Awarded Online Travel Agent of the Year

2009 - Entered into partnership with World Travel Holdings

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2014 - Awarded Travel Weekly "Achievement Award"

2016 - Awarded Travel Weekly "Achievement Award"

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2018 - Awarded Best Companies Award

2018 - Awarded Travel Weekly "Achievement Award"

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2018 - WAVE Award Winner "Best Cruise Travel Agent"

2019 - Best Companies Award

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2019 - Winner UK Cruise Awards

2019 - WAVE Awards Winner "Best Online Agent"

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2020 - Best Companies Award

2020 - Awarded Sunday Times Top 100 Best Small Companies to work for.

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2020 - UK Cruise Awards Winner

2020 - WAVE Awards Winner "Best Online Agent"

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2022 - Awarded Partnership Development Award from Seabourn

2022 - Travel Weekly "Achievement Award"

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2022 - 24-hour Cycle Challenge raising funds for our partner charity, Derian House

2022 - Named Best Cruise Advisor (The Cruise Awards)

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2023 - Yorkshire Three Peaks Challenge for our two partner charities, Derian House and WWF UK

 

 

 

 

 

Our Award Winning Service


Large Cruise Agency of the Year 2023
Large Cruise Agency of the Year 2023
Best Online Travel Agency 2022
Best Online Travel Agency 2022
TTG Top 50 Ocean Cruise Agency 2022
TTG Top 50 Ocean Cruise Agency 2022
TTG Top 50 Ocean Cruise Agency 2019
TTG Top 50 Ocean Cruise Agency 2019
Best Cruise Online Agent 2021
Best Cruise Online Agent 2021
Best Cruise Online Agent 2019
Best Cruise Online Agent 2019
Best Company Top 100
Best Company Top 100

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