About Us | Cruise118.com
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Find out More About Cruise118.com

Cruise118.com is the destination for those seeking a cruising experience with a difference. ‘Exceptional as standard’ underpins everything we do. It drives our team and ensures we offer nothing but award-winning service.

Independent, passionate and reliable, at Cruise118.com we want to inspire you to explore the world by sea and make sure you embark on a cruise holiday that is absolutely perfect for you. With our award-winning service and fantastic offers and discounts to our customers, we aim to make sure your cruising experience is exceptional as standard.

Our Awards

Of course, you don’t have to take our word for it, as we have won numerous awards for both our service and innovation, including:

  • 'Travel Agent of the Year' – Cruise Lines International Association (CLIA) – 2014, 2015
  • 'Travel Agent Business of the Year' – CLIA's Cruise Excellence Awards – 2017
  • 'Best Cruise Agent' – Wave Awards – 2018
  • The Sunday Times 100 Best Companies to Work for – 2016
  • UK Editors’ Picks – Cruise Critic – 2016
  • Which? Recommended Provider – Holiday Companies June – 2016
  • Winner – Agent Achievement Awards 2015
  • Luxury Travel Agent of the Year – TTG Travel Awards – 2013

We also receive fabulous feedback from our loyal customers and have earned a score of 4.7 out of 5 on Reviews.co.uk.

Our Cruise Concierge service

Our award-winning Cruise Concierge service is what sets us apart and we pride ourselves on finding you the perfect cruise and the perfect ship.

Our Cruise Concierge team uses their in-depth knowledge and experience to match you to your cruise, while our great relationship with all major cruise lines means we can offer not only an excellent choice of itineraries but fantastic cruise deals and discounts.

Each member of our Cruise Concierge team is on-hand to offer expert advice and guidance when you call and, once you've booked, our Concierge Desk team can help you with any enquiries up to the moment you travel and even beyond.

As well as being able to share with you first-hand accounts of what to expect on-board, our team have the skills and experience to make sure you get the best for your money. They will not only find you a fantastic deal but pick out the best-added incentives, too.

Community work

We are also passionate about giving back and helping out in the community. Our Managing Director, James Cole is the founder patron of Chorley Youth Zone and an Honorary Fellow of UCLAN.

We also sponsor Chorley Football Club and Runshaw College, supporting our local sports and education establishments.

Protecting our customers

We know how important your peace of mind is when it comes to booking, which is why we are a bonded ABTA member. This means that every cruise holiday we sell is covered by the ABTA code of Conduct, a scheme that ensures your money is always protected.

Call us today

Though we always keep our website up to date with all the latest itineraries and offers, it’s important to remember that our best deals and prices are only available when you call us as prices are always subject to change.

Our dedicated Cruise Concierge team will take you through all the different options available to you and help you to secure the best deal. Just call us today on 0808 1234 118 and let us find your perfect cruise holiday.

We´re often winning awards

Why book with Cruise118?

Winner 2017 and 2018 Cruise Agent of the year - Wave Awards 2017/18

Service – Our dedicated Cruise Concierge team will guide you through every step of the booking process, helping to plan your perfect cruise holiday.

Price - Our relationship with the cruise lines gives us access to all the best deals and discounts, including exclusive offers that you won’t find elsewhere.

Peace of Mind - We´re an ABTA member. In addition, all flight-inclusive holidays on this website are financially protected by the ATOL scheme. So you can relax, knowing that you´re protected financially, should anything happen.