At World Travel Holdings (UK) we hire the best people who have a true passion for Travel
We are a recognised Industry leader, our brands are:
Cruise 118.com - the UK’s fastest growing cruise retail brand and the home of the award-winning Cruise Concierge Service
SixStarCruises.co.uk – Europe’s largest seller of ultra-luxury cruises
RiverVoyages.com – the UK’s fastest growing seller of river cruises
100% believe WTH encourage charitable activities
98% believe WTH is run on strong values/principles
95% feel their manager talks openly and honestly
We invest in growth and development of our employees - to make you the experts that our customers know and love. We provide ongoing training and excellent career progression
With a culture of open and honest communication, we put our employees’ opinions and welfare at the forefront of everything we do.
We work within a fun, dynamic, honest and professional culture, creating dream holidays and unforgettable experiences for our customers, in an environment where your voice will be heard and ideas welcome.
Note : For the below vacancies, please email [email protected]. For any ship careers, please contact the cruise lines directly.
You will be the point of contact for our customers enquiring about their booked holiday via phone, email leads and web-chats. Our customer queries will require you to administrate and quality check bookings such as sending invoices, tickets plus make amendments and adding holiday extras where you can earn commission. You will aim to resolve all customer queries on initial contact whilst striving to deliver our award-winning concierge service.
Passionate about selling cruise holidays? We are looking for individuals who are highly motivated and target driven with the ability to multi-task who are keen to progress and grow with us.
You will be selling our customers their dream cruise whilst ‘delivering a remarkable experience.’
Our Sales Concierge undertake a 3-week training induction programme with a further 3 weeks in our ‘grad bay’. You will have reduced sales targets for the first few months whilst you settle in. We will also provide you with on-going training, coaching and support.
Reporting to the Head of Product & Commercial - Cruise118.com, the Assistant Product Manager will support the wider product and commercial teams in delivering on product KPI’s, creating and promoting the strongest cruise line messages across all channels; through sourcing, building and provision of competitive, new, and engaging product.
Working closely with Product Executive’s on taking ownership of exclusive commitments, inventory and groups identifying new opportunities available to the business within this sector, as well as dealing with suppliers on a day-to-day basis to manage different components to maximise product differentiation and margin.
An exciting opportunity has arisen for an enthusiastic individual to start their career within our rapidly growing Marketing team, working closely with our development team and Digital Project Manager to improve our customers journeys onsite. This role is ideal for someone who has recently completed a relevant digital marketing apprenticeship or qualification and is looking to put their skills into practise and learn whilst in the role.
Do you have a technical aptitude, and real attention to detail? Do you have an analytical mind and a desire to continually improve insight and the digital customer experience?
If so, this could be the role for you. We are looking for someone with excellent organisation skills, and good attention to detail for reporting and analysis, but also a creative thinker with new ideas to work within our marketing and digital web development team, being able to translate business requirements into a development brief.
Attitude and aptitude are as important to us as experience and qualifications. So whether you are already in a digital marketing or analytics role, or if you have built your own website whilst studying and now want to progress your career, get in touch with us today.
A marketing qualification or some previous experience in digital marketing or development is desirable for this role, as is an enthusiastic attitude and excellent communication skills.
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