At World Travel Holdings (UK) we hire the best people who have a true passion for Travel
We are a recognised Industry leader, our brands are:
Cruise 118.com - the UK’s fastest growing cruise retail brand and the home of the award-winning Cruise Concierge Service
SixStarCruises.co.uk – Europe’s largest seller of ultra-luxury cruises
RiverVoyages.com – the UK’s fastest growing seller of river cruises
100% believe WTH encourage charitable activities
98% believe WTH is run on strong values/principles
95% feel their manager talks openly and honestly
We invest in growth and development of our employees - to make you the experts that our customers know and love. We provide ongoing training and excellent career progression
With a culture of open and honest communication, we put our employees’ opinions and welfare at the forefront of everything we do.
We work within a fun, dynamic, honest and professional culture, creating dream holidays and unforgettable experiences for our customers, in an environment where your voice will be heard and ideas welcome.
You will be the point of contact for our customers enquiring about their booked holiday via phone, email leads and web-chats. Our customer queries will require you to administrate and quality check bookings such as sending invoices, tickets plus make amendments and adding holiday extras where you can earn commission. You will aim to resolve all customer queries on initial contact whilst striving to deliver our award-winning concierge service.
Working within a small team and reporting into the Financial Controller, you will be responsible for managing the relationship with our largest supplier and managing their insurance claim process.