How your Cruise Line can Help you

There are certain parts of your holiday that only your cruise line can help with, for example:

Book your dining at speciality restaurants
Pre-book your drinks and Wi-Fi packages (if applicable)
Find out more about entertainment, on-board activities & dress codes
Pre-purchase gifts to celebrate that special occasion on-board
Check-in online

You’ll need the following information to login:

Your name
Your date of birth
Your passport details
Your email address
Your cruise departure date
Your ship name
Your cruise line booking reference number which can be found on your Booking Confirmation email here:

Our Award-Winning Service

At Cruise118, our dedicated Cruise Concierge provide first-class customer service and support from booking your cruise to returning home. We pride ourselves on offering an exceptional standard to our customers, as proven with our awards and customer reviews below.

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This website will provide you with information on the financial protection that applies in the case of each holiday and travel service offered before you make your booking. At the time of booking, our Cruise Concierge will also confirm the financial protection applicable to your specific holiday. Please ask us for further information should you require it. The flight inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all parts of your trip are not listed on it, those parts will not be ATOL protected. The cruise-only holidays on this website are financially protected by ABTA. Please see our booking terms and conditions for further information or for more information about financial protection and the ATOL Certificate, click here. Cruise118 acts as a retail agent to you and also as a disclosed agent of the holiday provider (the Organiser of the holiday).

The Foreign & Commonwealth Office have up-to-date advice on staying safe and healthy abroad. Visit the foreign travel advice site for the latest travel updates.

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How your Cruise Line can Help you

Our Award-Winning Service