Cruise118

Contact Us

Want to enquire or make a booking?

Sales Team
Monday - Sunday: 9am to 10pm

Service Team
Monday - Friday: 8.30am to 6pm
Saturday: 9am to 5pm
Sunday: 10am to 4pm


Complaints
Monday - Friday: 9am to 5.30pm
Write to us

You can also get in touch via post at the following address:

WTH (UK) Ltd.
The Bridge, Unit 4,
Moorland Gate Business Park, Cowling Road,
Chorley
PR6 9FE
Already booked with us?

Many of your questions might have already been answered in our FAQs.

Frequently Asked Questions

Speak to the cruise lines

If there's anything you want to know about your cruise itself, or personalise it in any way, your cruise line will be your best port of call! With them you can book your speciality dining, buy your WiFi package, learn about the incredible entertainment on offer and more.

Cruise line contacts

Read our blog

Take a look at our blog for more information and news about all things cruising.

Read our blog

Manage your booking

Log in to Manage My Booking portal to find your balance due date, submit your passport details, print your tickets and more. Just log in with your booking reference found on your confirmation email.

Manage My Booking

Amendments

If you need to amend your booking in any way, please fill in this form with your details and amendment request.

Please note:  amendments may be subject to an increase in your cruise fare in addition to administration charges from your cruise line and from Cruise118.com (as per our terms and conditions).

Cancellations

In the unfortunate event of you needing to cancel your cruise, we need some information which will help us to process your request as efficiently as possible. Please click on the "cancellations" button.

Please note: cancellations are subject to charges as per the terms and conditions of the holiday provider, as well as Cruise118.com and increase the closer the cancellation is to your departure date. Your travel insurance may cover your cancellation charges and Cruise118.com will be happy to provide any documentation required to assist with your claim post-cancellation.

Book your next cruise…on-board?

Did you know you can book your next cruise whilst you´re on ship?

It´s the easiest ways of securing your next holiday at an incredible price. You´ll also get some amazing benefits including:

  • Up to $500 FREE to spend on-board
  • Save 60% on second passengers
  • Low deposits

And don´t worry! You´ll still benefit from our incredible Concierge service - your new booking will be handled by Cruise118.com

Ask your Concierge today about what you can benefit from when you book your next cruise on-board.

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