Contact Us

Want to enquire or make a booking?

Sales Team
Monday - Sunday: 8am to 11pm

Service Team
Monday - Friday: 8.30am to 6pm
Saturday: 9am to 5:30pm
Sunday: 10am to 4pm
Holidays Opening Hours
24th December: All Sales closed. Service close at 4.30pm.
25th December: Closed.
26th December (Boxing Day): All Sales open 10am to 6pm. Service closed.
31st December: 9am to 6pm
1st January: 10am to 9pm
January Opening Hours
Cruise118 Sales: Monday to Sunday - 8am to 11pm
Cruise118 Service: Monday to Friday - 9am to 7pm
Cruise118 Service: Saturday - 9am to 7pm
Cruise118 Service: Sunday - 10am to 6pm

Monday - Friday: 9am to 5.30pm
Write to us

You can also get in touch via post at the following address:

WTH (UK) Ltd.
The Bridge, Unit 4,
Moorland Gate Business Park, Cowling Road,
Already booked with us?

Many of your questions might have already been answered in our FAQs.

Frequently Asked Questions

Speak to the cruise lines

If there's anything you want to know about your cruise itself, or personalise it in any way, your cruise line will be your best port of call! With them you can book your speciality dining, buy your WiFi package, learn about the incredible entertainment on offer and more.

Cruise line contacts

Read our blog

Take a look at our blog for more information and news about all things cruising.

Read our blog

Manage your booking

Log in to Manage My Booking portal to find your balance due date, submit your passport details, print your tickets and more. Just log in with your booking reference found on your confirmation email.

Manage My Booking


If you need to amend your booking in any way, please fill in this form with your details and amendment request.

Please note:  amendments may be subject to an increase in your cruise fare in addition to administration charges from your cruise line and from (as per our terms and conditions).


In the unfortunate event of you needing to cancel your cruise, we need some information which will help us to process your request as efficiently as possible. Please click on the "cancellations" button.

Please note: cancellations are subject to charges as per the terms and conditions of the holiday provider, as well as and increase the closer the cancellation is to your departure date. Your travel insurance may cover your cancellation charges and will be happy to provide any documentation required to assist with your claim post-cancellation.

Book your next cruise…on-board?

Did you know you can book your next cruise whilst you´re on ship?

It´s the easiest ways of securing your next holiday at an incredible price. You´ll also get some amazing benefits including:

  • Up to $500 FREE to spend on-board
  • Save 60% on second passengers
  • Low deposits

And don´t worry! You´ll still benefit from our incredible Concierge service - your new booking will be handled by

Ask your Concierge today about what you can benefit from when you book your next cruise on-board.